Where is you factory located? How can I visit there?

Our factory is located in Shenzhen, Guangdong Province, China. All our clients are most welcome to visit our factory.

Can I have a sample order for the product?

Yes, we welcome sample order to test and check the quality. Mixed samples are acceptable.

What about the lead-time?

It takes 3~7 days to get the sample shipped and 10~15 working days for mass production for the order.

Do you have any MOQ limit for the product order?

MOQ depends on different models. Sample Demo unit is at least 1 Unit.

How do you ship the goods and how long does it take to arrive?

We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5~12 days to arrive. Shipping by Air or by Sea is optional.

How to place an order for the product?

1. Let us know your needs and quantity.

2. We will quote according to your requirements and provide our suggestions.

3. Customers confirm the orders and arrange payment for formal order.

4. we arrange the goods production.

What certification do you have? Can you do OEM for me?

Sure! We have CE & ISO. We could do that for you if you send us your logo design photo.

Do you offer guarantee for the products?

Yes, we offer 1-year warranty to our products.

How to deal with the faulty?

Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%. And within the guarantee period, our engineer after-sales team will provide solution for it and we will replace new ones for small quantity.